Say hello.
Support questions, feedback, bug reports, feature requests, press, or partnership inquiries, we read every message. The fastest way to reach us is email; we usually reply within one business day.
Ways to reach us
Email is the fastest route, and it lands in the same inbox for every kind of message.
Tap the button below and your email client will open with a starter message. If it doesn't open, copy the address above and send us a note directly.
Trouble with an account, billing, or a specific rewrite? Include the humanization ID from your history and we'll dig in.
Tell us what worked, what didn't, and which detectors you tested against. It shapes what we ship next.
Educators, student orgs, or platforms, we're open to conversations about integrations and pilots.
Questions about a charge
- · Dodo Payments is our only payment processor. We never bill through Stripe, PayPal or app stores.
- · Every charge matches a Bypassify account and a plan shown on our pricing page.
- · Refunds and corrections only go back through Dodo to the original card.
- · We never ask for card details, passwords or payment by bank transfer, gift card or crypto.
- · The email on your Bypassify account.
- · The payment or invoice ID from your Dodo receipt.
- · The amount, date and merchant name exactly as it appears on your statement.
We can only help with charges we can match to our own records.
Bypassify is only offered as the web app at bypassify.online, our browser extensions linked from this site, and our Word add-in. There is no standalone desktop or Mac app, and no one else is authorised to sell Bypassify. If you were charged by another merchant or for a product we do not offer, contact your bank or card issuer, and feel free to tell us so we can act on the misuse of our name.